CURRENT COVID-19 POLICIES
We are here to KEEP YOU RIDING while taking social distancing seriously.
We recognize the anxiety and stress in the community, we know that keeping you on your bikes is a way for us to keep people safe, happy, healthy and relaxed, and this is very important to us.
We are invoking the following policies to - Keep our customers safe. - Keep our staff safe.- Stop the spread of COVID-19.
Temporary Changes: from APRIL 7/2021 - APRIL 30/2021
PLEASE CALL TO ARRANGE AN APPOINTMENT TO SHOP IN STORE
CLIENTS WITH APPOINTMENTS: PLEASE KNOCK ON THE FRONT DOOR UPON ARRIVAL
WALK-IN CLIENTS: PLEASE KNOCK OR JOIN THE QUE YOU WILL BE SERVED ON A FIRST COME FIRST SERVED BASIS
Limit of 6 customers in the store
Rental customers can book Online, Pick-up & Drop-off outside of store...Please inform our staff at the door that you have or need to make a Rental Booking
Maintaining a 6 foot personal space whenever possible
Enhanced cleaning protocols in place, masks required, staff wear masks, hand sanitizer available
Please phone ahead as we are booking service by appointment only: 250-493-0686
In order to ensure safety for our staff, our clients, and our community, we have implemented a mandatory disinfect and wash procedure to ensure that anything coming into the shop does not carry possible infection, and anything leaving our shop is sanitary and ready for you to touch.
This is a significant amount of labor and time added on to every job we bring in through our shop, and as such, we are charging a mandatory $10 Disinfect and Wash fee.